S80 Federal License Denial - Request

Purposes:

This screen allows MIMS users to issue a warning of possible federal license denial to the debtor.

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this panel:

· Call Center Agent

· Collection Agents (RGPU, File Intervention, Compliance 4)

· Compliance 5 Agent

· MEP Senior Management

· MIMS

· ISO Agent

· SIU Agent

· System Administrator

Helpful Hints:

• Debtor must have $3000.00 or more in arrears, or missed 3 or more months of payments.

· Must be a QB order.

Navigation

Collections à Initiate Collection Tool à FLD

Letters:

· L51 – Federal Restrictions Warning

Procedure:

1. Enter the desired MEP file number into the field labeled ‘File Number’ and then click the ‘Get’ button to retrieve the file.

2. Enter your remarks regarding the warning.

3. Click the ‘Request’ button to finalize the process. The system sends a warning letter to the debtor regarding the federal license denial.

S80 Federal License Denial - Request

Screen Label	Description/Instructions
Request
Date	Displays the date in which the warning was created.
User	Displays the MIMS user name the created the federal license denial warning.
Remarks	Enter your comments regarding the federal license denial warning.
Buttons
	Click this button to initiate the federal license warning letter.

Possible Error Messages/System Warnings:

ID	Error Message Description	Action
418	An outstanding FLD already exists.	There has already been a warning sent out.

NOTE: Below to be made into hyperlinks

Close Help Table of Contents Glossary of Letters Glossary

Reverts users back to panel Takes users to Help T of C. Takes user to view copies Takes user to MIMS

Where help was requested. of letters. glossary terms.